Limited Edition not so Limited - update

[Arseynimz]

Hey guys,

I posted this in the LE thread that already exists, but thought many might miss that.


Just a quick calm down post to say that I spoke to the Head of Sales for EA in Aus/NZ/Asia. He has confirmed that the issue is prevalent in the UK and NZ primarily and they are looking at a solution - he has told me the possible ways they will go about fixing it, but at this stage, just chill, as they know and are worried about it. The shit you're missing out on isn't available yet, so short of wanting to show as "playing Limited Edition" on Origin, you're all g.

The solutions are also pretty damned good, and you will be happily impressed if the one I think they'll do is indeed what happens. EA rock, and got this, so stand by.

[Krekor]

Sweet, thanks for the update

[Spigalau]

Cheers big ears

[Retardobot]

They're making the expansion free, no matter what version?

[flyingpuffin]

thanks man

[Emrico1]

They're making the expansion free, no matter what version?

Probably not. They need to make as much coin off this as they can afaik :moon:

[Sanzie99]

There all giving us PWP instead and making us the max level, with everything unlocked and also the "DICE Employee only" unlocks?









One can only dream... only dream...

[sadisticveneer]

Thanks for the update :)

[Nostargate]

Reach around unlocked?

[b00sta]

Chur Nimzy

[9unk]

Thanks broski. Am chilled enjoying the game and waiting patiently. Couldn't be bothered wasting my time with EA directly....

[SLAYER!@#]

Thanks for posting... only just noticed it effects me.

[Spigalau]

Just an update, EA have advised that they will be sending us a resolution to this error tomorrow so we will be in contact then with an outcome :)

Once again, apologies for this error, we are doing our best to get this sorted for you :)

Regards,

Leona
Mighty Ape

Progress...

[winter]

Will be interesting to see what they do.

[Growler]

Ban all our accounts and make us play gears of war at gunpoint... WITH A CONTROLLER!

[Obble]

Will be interesting to see what they do.

10% discount on the back to karkland dlc. :afro:

[winter]

10% discount on the back to karkland dlc. :afro:

Lol fuck off :P

[Growler]

And they mail it to you on disc and it wont be karkand!

[winter]

And they mail it to you on disc and it wont be karkand!

Back to de_dust2

[Deagle]

And they mail it to you on disc and it wont be karkand!

It will be the Karkand map. BF2 version. :D

[Retardobot]

And they mail it to you on disc and it wont be karkand!

It will be Karkand, it just wont have the correct CD-KEY.

[winter]

It will be Karkand, it just wont have the correct CD-KEY.

2x disc 2 and 1x incorrect key.
<3

[Meat2Potatos]

PT just emailed me through my new LE key.

[Krekor]

Free copy of BF1942? :)

[Growler]

ohhhh where is mine!

[winter]

ohhhh where is mine!

Yeah, I wonder if my incorrect key will get replaced :P or I have to stick with the one provided by Origin.

[Matt]

posted on GP:


Thank you for your patience.

For customers who are affected by the incorrect Battlefield 3 code being distributed (Received Standard Edition Code instead of Limited Edition).
EA has recognised the issue, and is now distributing new codes to fix.

... To claim the new code, please send us an email to sales@playtech.co.nz, with a photograph of your code sheet that came with the game, and the front cover which indicates the game is "Limited Edition".

Please also include the invoice number in the subject line.

--
Kind regards,
Sales @ Playtech.

Kind of confusing PT only posting help via facebook, not even a mass email for all users who ordered?

Now off to find a charger to get the digital cam up and running, I was hoping EA would just roll out a fix via Origin for all copies registered release day or something

[Arseynimz]

posted on GP:

*spiel*

Kind of confusing PT only posting help via facebook, not even a mass email for all users who ordered?

Now off to find a charger to get the digital cam up and running, I was hoping EA would just roll out a fix via Origin for all copies registered release day or something

Not gonna lie - I agree dude.

Anyway, Playtech is only giving out temporary solutions at the moment - you'd be just as fast going to Origin and asking for a replacement key if you could bear with the pain of waiting and the interrogation.

[twiggels]

SO, went to EA help chat to get the bf3 standard edition removed from my account so I could install the limited edition, Said it was done, 9 hours later, and a origin reinstall later, it's still there! wtf...

[prawln]

I Brought the limited edition from the warehouse and it says that it comes with the expansion free but i dont see any serial key inside it for the expansion :ambivalence:

[Growler]

in origin, does it show Battlefield 3 limited edition on your account?

[twiggels]

That's because the expansion is tied to your bf3 key.

[Mayhem_Lee]

That's because the expansion is tied to your bf3 key.

& its not released untill dec

[twiggels]

this is turning into a nightmare... They wont change anything on my account now because my DOB is wrong... F%#^ sigh

[Menial]

Not so clever now Mr 01/01/19randomnumber

[Goldo]

I haven't recieved an email at all from Origin with any key :|

I have a sneaking suspicion it's been sent to the email I first signed up with and changed from immediately after. I can no longer access this email ~___~

[twiggels]

this shit is bananas, b a n a n a s! Gonna have to F$#(@&%#$)^ download the 11gigs now, I should've just bloody preordered from origin would've had the game early and none of this bullshit. Lesson learned.

[Mayhem_Lee]

this shit is bananas, b a n a n a s! Gonna have to F$#(@&%#$)^ download the 11gigs now, I should've just bloody preordered from origin would've had the game early and none of this bullshit. Lesson learned.

Where is your avatar from? Sauce

[Plasma]

this shit is bananas, b a n a n a s! Gonna have to F$#(@&%#$)^ download the 11gigs now, I should've just bloody preordered from origin would've had the game early and none of this bullshit. Lesson learned.

One of the topics around here has a guide on how to move the existing data across.

[twiggels]

WHERE!^^

[twiggels]

Mayhem_Lee;1444102']Where is your avatar from? Sauce

Why? ;)

http://i.imgur.com/4OA5a.gif

[Krekor]

Email received from PlayTech today with my new LE Key. Now hopefully I don't have any hassles switching it over...

[twiggels]

FINALLLYYYYYYYYY An ea helper who's not a dickhead <3 Sumit, disabled my standard edition without asking for my DOB, installing limited edition now, HOOAH

[5tacK]

lol twiggles, I just spent 2 minutes on the internet

NEK MINIT:

Having two BF3 keys associated to your account confuses the Origin client (i.e. it tries to launch my uninstalled dud standard edition rather than the spiffy LE). The way around this is to hide BF3 standard edition from Origin.

1. Quit out of the Origin client.
2. Point Windows Explorer at C:\ProgramData\Origin\
3. Open InstalledGames.xml in a text editor (eg Wordpad).
4. Find the line in the config file with gameID="70619". Change the value of hidden="0" to equal 1.
5. Save the changes made.
6. Re-open Origin.

[twiggels]

Yeah that didn't work for me smart ass lol, Would just hide the game then once i started to install it it would show up in the downloading tab.

[LeadCollector]

Ass...uming you did this as per the email from PT



1. Redeem the replacement serial number in Origin.

2. Uninstall the Standard BF3 installation, logout and close Origin.

3. Open Origin and login.

4. In games library your BF3 should now show LE and LE box art.

5. Insert your original DVD that was purchased from us, and run through the installation as you initially did, your LE should now be installing from DVD.

6. After the installation is complete and the update patch has been installed run the game to clear the release date check, for users having issues with activation please move onto the next step, everyone else should be playing.



Please allow up to 24 hours for the server to update.





Some people are experiencing problems where the game is being forced to install online instead of from the discs, or where they still have standard editions installing on their account.



Few people have discussed where by un-installing and re-installing origin using the new install file from origin.com would fix the issue, or get origin support to completely remove your standard edition copy from your subscription.



From our perspective, we’ve provided you with a limited edition code, and therefore you’re eligible to redeem limited edition under your account.

Unfortunately we do not provide tech support with origin, as we have no control over this content

[Menial]

Sounds like a problem for future menial, fuck that cunt.

[twiggels]

Ass...uming you did this as per the email from PT

I see what you did thar
and yes I did.

You stay classy leadcollector.

[Krekor]

Don't know why EA didn't just hand out codes for Karky to those affected, would have been a whole lot less mucking around...

[Anaraith]

Sounds like PT is sorted. Waiting on MA and it should all be sweet.

[Matt]

Sounds like PT is sorted. Waiting on MA and it should all be sweet.

PT is sorting it out for the customers who know about the issue, no mass email as of yet.

[SteddieEddie]

Got my LE key from PT, followed their instructions to install and I couldn't get it to install off the disk so I have now had to DL 19gb to get it working.

There goes my 20gb cap, this is the last time I buy a hard copy :mad:

[Matt]

Why didn't you just copy over the content from the old directory into the new one(most if not all shouldn't redownload)

[SteddieEddie]

I followed the instructions PT sent with key. I am too much of a comp nub to try anything too tricky

[5tacK]

lol, go buy a console :p

[Menial]

Got my LE key from PT, followed their instructions to install and I couldn't get it to install off the disk so I have now had to DL 19gb to get it working.

There goes my 20gb cap, this is the last time I buy a hard copy :mad:

But won't that result in you needing to dl everything you buy?


http://iforce.co.nz/i/fxojlpth.lmg.png

[9unk]

Okay to those nubs (which I am one of). I got new key from PT yay! however I pay $1 per GB :'(.

I had original game showing in Origin, Beta, LE edition.

Just contact EA customer service. In 2 minutes they removed the original game from my Origin and I autorun again and hey presto its all good.

[Mayhem_Lee]

Why? ;)

http://i.imgur.com/4OA5a.gif

After viewing this gif for some time. IS that a midget on the seat?

[twiggels]

Mayhem_Lee;1444246']After viewing this gif for some time. IS that a midget on the seat?

What midget? ;)

[SteddieEddie]

But won't that result in you needing to dl everything you buy?


http://iforce.co.nz/i/fxojlpth.lmg.png

Why yes it will, still it will mean I don't have to load the game twice which is what I had to do this time around, once off disk and once dl

[Xsannz]

Mayhem_Lee;1444246']After viewing this gif for some time. IS that a midget on the seat?

I have been staring at this for days and have only just noticed the midget

[SLAYER!@#]

What a pain. EA told me to contact Mighty Ape.

[Krekor]

From our perspective, we’ve provided you with a limited edition code, and therefore you’re eligible to redeem limited edition under your account.

Unfortunately we do not provide tech support with origin, as we have no control over this content This is the bit I take issue with. While I appreciate the frequent upates from Playtech, it seems to me that they are washing their hands of us, now that they have supplied a LE code. This would be fine if they were selling codes only, however, I purchased install DVDs, to save me downloading 11GB. If these disks do not work to install my game (as many people are having problems with), then the goods they have supplied me are not 'fit for purpose'.

[Fubar]

I followed PT instructions and didn't work for me.

Contacted support (no queue) guy said:

Make sure Standard Edition is uninstalled

go in to Origin> Settings >Delete All Game Installers

Exit Origin and restart it

Put in disks and away you go............


During installation it looks like its downloading but it is installing off the disks

[Meat2Potatos]

Sell the LE key, use that money to buy the "Karkand" dlc when it's released.

Problem solved?

[Krekor]

I was considering that!

[Meat2Potatos]

It seems to me to be the easiest resolution.

I'm considering it myself. Sounds a pain in the ass to do it the way documented and my disks are useless otherwise.

I'm not happy about wasting 8gb of my 30gb cap. That's why I bought disks too...

[9unk]

6 hours later and after talking with EA twice and doing a system restore it seems to work cross fingers...

[Krekor]

Still don't know why EA just didn't dish out codes for Karkand, would have saved a whole lot of hassle

[9unk]

^this plus i still feel ripped off after going to opening night and not getting the opening unlocks...

My first/last midnight launch. Meh.

[Fubar]

I followed PT instructions and didn't work for me.

Contacted support (no queue) guy said:

Make sure Standard Edition is uninstalled

go in to Origin> Settings >Delete All Game Installers

Exit Origin and restart it

Put in disks and away you go............


During installation it looks like its downloading but it is installing off the disks

Spoke too soon

Went to fire up my new LE edition tonight, now game won't activate. Have tried all the various solutions posted here and at EA with out success.............so back in the queue with EA support :(

[Deagle]

Fubar, try this, it worked for me:


Bonus tip for anyone who has:

- Activated BF3 LE in Origin
- Unistalled BF3 SE
- Conacted EA and had them remove BF3 SE from Origin Games List
- Installed BF3 LE (from disc)
- NOT been able to play/activate BF3 LE........

Go here: C:\ProgramData\Electronic Arts\EA Services\License\

^^delete the dlf file.

Restart Origin and play.

[Fubar]

Fubar, try this, it worked for me:

Finally found the file to delete whilst waiting for EA support this is the support transcript:

you: if you click on Enter Product Key it takes you to start a new Origin account
Desarae: Do you have an Origin account?
you: yup
Desarae: I apologize for the delay, I'll be right with you.
you: no probs
you: https://help.ea.com/article/unable-to-activate-battlefield-3
Desarae: Just another moment please.
you: k
Desarae: Just one moment please.
Desarae: Just another moment please.
Desarae: Just one moment please.
Desarae: I apologize for the delay, I'll be right with you.
you: no probs
Desarae: I apologize for the delay, I'll be right with you.
Desarae: Just another moment please.
Desarae: Just one moment please.
Desarae: I apologize for the delay, I'll be right with you.
you: thanks for your time Desarae but I have now fixed my issue

[=C=]

Those that are having problems installing the LE after entering your key simply do this.

- Register LE key,
- Go to BF3 folder and make a copy of it.
- Uninstall BF3 from origin and restart Origin,
- Login and install BF3 LE from Origin (let it download a few MB's).
- Close Origin and go to the BF3 folder.
- Replace new BF3 folder with the backup/copy from previously.
- Start Origin, BF3 LE is installed.

You may need to re-download the patch again (I can't remember if I had to do it).

I didn't have any other problems with activation and/or other... Simply start the game (battle log), join server and you're away laughing :)